IMPORTANT MESSAGE - NHS staff have the right to: “have healthy and safe working conditions and an environment free from harassment, bullying or violence”. Over the last few weeks we have unfortunately experienced an increase by a minority of patients who are not treating our staff with the courtesy we would expect. This practice supports the Governments NHS Zero tolerance zone campaign. We ask you to treat your GP and practice staff properly, without violence or abuse.
MOBILE PHONE NUMBERS: do we have your current mobile phone number? We can send you important information via text message - please check when you are next at the surgery that we have your correct information.
Welcome to New Road Surgery
Since the foundation of the NHS in 1948, the New Road premises have been used, without interruption, as a medical practice. Dr Cheetham retired in June 2018 after 30 years at New Road Surgery, many local residents will remember Dr Mike Cooper, Dr Roy Glover, and a few may remember Dr Nathan from the post war years when the practice was founded. The complexity of medical treatments may have changed, but the ethos of traditional General Practice continues unabated.
We have a friendly, professional and dedicated team, still providing the level of care that has been a hallmark of the practice for so many years.
The aim of this website is to provide information about the practice to help you make the best use of the full range of GP services we offer. Patient comments on additional information that could be included on this website are welcome.
We are registered with the Care Quality Commission www.cqc.org.uk
The Care Quality Commission inspected New Road Surgery on Tuesday 8th November 2016 their report is available to read below:
care.data - there are changes to how your data will be shared in future - please see care.data in the further information section on the right hand side of the screen.
THE WEBSITES BELOW SHOWS YOU THE AVAILABLE HEALTH SERVICES IN WORCESTERSHIRE
IF YOU WISH TO CANCEL AN APPOINTMENT AT SHORT NOTICE PLEASE TELEPHONE THE SURGERY
PLEASE CANCEL ALL APPOINTMENTS THAT YOU NO LONGER REQUIRE
If you wish to use the online repeat ordering or appointment booking system please attend the surgery to obtain your login details - you will need to bring 2 forms of identity and one of these must contain a photo - acceptable documents include passports, photo driving licenses and bank statements but NOT bills (please note we only need to see the heading page of bank statements).
Online Prescriptions: Your prescription will be ready to collect 2 working days after the request is submitted.
It has been reported that patients have received letters from pharmacies asking them to sign up to EPS (Electronic Prescription Service) - the letters may give the impression that the practice has asked the pharmacy to make this contact. Please be aware we do not ask pharmacies to contact patients to sign them up to EPS. It is your choice which pharmacy you use, most pharmacies offer EPS.
(Site updated 17/07/2018)