When the surgery is closed please telephone the main surgery telephone number 0121 453 3584 and information will be available as to who to contact when we are closed. In case of a LIFE THREATENING EMERGENCY dial 999. For medical assistance dialing 111 will give you access to health advice including the option to see a doctor if this is required.
Reception is open from 8.30am until 6pm Monday to Friday, telephones are answered by the surgery between 8.00am and 6.30pm.
The surgery is closed on Saturday,Sunday and on Bank Holidays.
In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments. If you need access to an evening and weekend non-urgent appointment these are available with both doctors and nursing staff. Appointments are offered at five Extended Access Hubs which are located at:
Hollywood Medical Practice, Hollywood, Birmingham Tel: 07464 662 819
Winyates Health Centre, Winyates, Redditch Tel: 07393 654 195
BHI Parkside, Bromsgrove Tel: 07503 650 946
St Stephens Surgery, Redditch Tel: 07831 764 047
There is always at least one hub open every day of week including bank holidays.
Hub opening hours are:
18.30 – 20.00 Weekdays
08.00 – 12.00 Saturdays and bank holidays
08.00 – 10.00 Sundays (telephone consultations only)
When open the hubs can be contacted Mondays to Saturdays on the mobile numbers above.
Please ask at our surgery reception for more details and to book an appointment.
Your appointment may be with another practice in the area and may not be at your registered practice. IMPORTANT INFORMATION ABOUT YOUR HEALTH RECORDS - If you choose to use these services healthcare professionals will find it very helpful to have access to your GP records to provide you with advice. This is known as data sharing and allows clinical staff to help you more safely and quickly without having to ask a lot of questions. If you choose to access these services, on every occasion you will be asked if you consent to sharing your health record with the health professional dealing with your concern. Your health record will never be shared without prior explicit consent. If you provide consent your GP health record will be viewed through a secure computer system. If you have any concerns and do not wish for your health records to be viewed for this purpose then you have the right to refuse consent.