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outofhoursWhen We Are Closed

For the out of hours service, please telephone the usual surgery number, 0844 5560011 or 0121 453 3584 (the machine does not take messages). You will be offered an option to transfer your call to the out of hours service. This service is for medical emergencies only.

Telephone advice, an appointment with a doctor, or a home visit will be offered.

This service is intended for emergencies, or problems that cannot wait until the next morning surgery. Medical advice is also available from NHS Direct Online (see below)  

NHS Direct

In the case of urgent need when the practice is closed you can call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

Noticeboard

Patient Participation Group

If you would like to help us improve the services we offer to our patients please join our Patient Participation Group.  We wouldn't take up much of your time just occasional email contact - please see the link below.

 

CARERS - if you are a carer please let us know by completing a carers card - available from reception.

 

Patient Survey Results - you can find our latest national survey results at:

http://www.gp-patient.co.uk/

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesDepartment of HealthThis site is brought to you by My Surgery Website