Telephone Enquiries: for general non-urgent enquiries please telephone the surgery after 2.30pm if at all possible - thank you. 
Patient Participation Group - If you would like to help us improve the services we offer to our patients please join our Patient Participation Group.  We currently have no members aged 20-30 years and are keen for members who represent these age groups to join.  We wouldn't take up much of your time just occasional email contact - please see the link on the right side of this page.
Patient Survey Results - you can find our latest national survey results at:

Online guides for parents -

tests_and_resultsTest Results

When you have tests or investigations it is your responsibility to contact the surgery to obtain your results.  Please allow 3 working days for these to arrive back at the surgery (for x-ray reports please allow 7 working days).

Please note that if the test result is for an adult we will only give the result to the person to which the test relates - staff are not being obstructive, they are following the doctors instructions relating to patient confidentiality.

The phlebotomist carries out blood tests that are recommended by the doctors. She holds an afternoon clinic from Monday to Friday.  Our practice nurses will take blood samples if the doctor states that they required urgently, but it is important that we do not use up nurse appointments for routine blood tests.

Please Note:

  • For cholesterol, lipid and blood glucose tests you need to fast from midnight, and have nothing to eat or drink except water until you have your blood test (please ask for an early morning appointment).
  • For children under 12 years who need blood tests, an anaesthetic cream is available to reduce the pain (ask a doctor or nurse). Blood tests in the under 12's should be discussed with a doctor as these are usually carried out at hospital and the doctor will arrange this. Blood samples for children aged 12 years and over, will be taken by the practice phlebotomist or healthcare assistant.


If the doctor asks you to attend hospital for an x-ray you will be given a form to take to the hospital. The doctor will tell you which hospital to attend. Please check department opening times with the relevant hospital, especially over holiday periods.

If you suspect you have a fracture you should attend your local A&E department:

  • Alexandra Hospital – 01527 512005
  • Princess of Wales Community Hospital – 01527 488046
  • Queen Elizabeth Hospital Birmingham - 0121 371 2348
  • X-ray results take at least 5 working days to reach the Practice.


ECG (Alexandra Hospital) – the doctor will give you an ECG request form, with telephone details attached, to enable you to make an appointment.

Other Tests

Any samples need to be sent to the hospital by early afternoon, so please bring samples to reception by 12 noon, in the plastic bag provided by the doctor. Evening appointments are generally unsuitable for blood tests, swabs and urine samples.

Please ensure that all urine and faeces samples are placed in an appropriate container, which can be obtained from reception.

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