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Noticeboard

Telephone Enquiries: for general non-urgent enquiries please telephone the surgery after 2.30pm if at all possible - thank you. 
Patient Participation Group - If you would like to help us improve the services we offer to our patients please join our Patient Participation Group.  We currently have no members aged 20-30 years and are keen for members who represent these age groups to join.  We wouldn't take up much of your time just occasional email contact - please see the link on the right side of this page.
Patient Survey Results - you can find our latest national survey results at: http://www.gp-patient.co.uk/

Online guides for parents -http://www.worcestershire.gov.uk/info/20643/advice_and_guidance_for_families_early_help/1575/online_guides_for_parents

 Translation is available please see google translate page button to the right of this message.

DR BODEN

It is with some sadness that I want to let you know that I have decided to leave New Road Surgery at the end of June 2020.

I have spent over 26 happy years working within what I believe is the best General Practice Team anywhere.

I have grown up with many of you and look upon you as more than ‘patients’. I want to thank you for the huge compliment that you have paid me by trusting me to look after and help you. I promise you that I have got as much from all of you as I have given.

As you may have noticed, I have always had an interest in, and love of both Womens’, and Psychological health- over recent years I have developed a specialist interest in the Menopause, and I now have the opportunity to work in that field both within the NHS, and in the private sector. This will allow me more flexibility than I am able to have working in General Practice, to support my family, to do some volunteer work, and to travel ( if possible!) as well as continuing to do what I love – which is to practice Medicine.

I have always worked for the out of hours service and plan to continue to do so, so I may meet you there from time to time.

Once again, Thank You for the Last 26 Years – I know that I leave you with The Best GP Team this side of anywhere.

FROM MONDAY 15th JUNE

THE SURGERY REMAINS CLOSED (other than for a limited number of urgent appointments with the nurse) THE DOCTORS WILL CONTINUE TO OFFER CONSULTATIONS EITHER BY TELEPHONE OR BY VIDEO - these appointments must be requested by telephone. If you are asked to submit a medical photograph you can email this to RBCCG.oohnewroad@nhs.net

Please note that confidentiality and security of emails can not be guaranteed whilst in transit and should contain the minimum amount of patient identifiable or confidential information.  We will print then delete your email or attach medical information to your clinical record on receipt but it may be stored on your email providers server.

IF YOU DO NEED TO BE SEEN BY A DOCTOR WE WILL ARRANGE THIS FOR YOU.

Repeat prescription and other correspondence must be posted in the post box outside the building. 

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  FOR ALL INFORMATION INCLUDING FOR HIGH RISK PATIENTS PLEASE VISIT:

https://www.nhs.uk/conditions/coronavirus-covid-19/

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CORONAVIRUS - DO YOU NEED HELP?

IF YOU NEED HELP FROM A VOLUNTEER OR KNOW ANYONE WHO DOES?  IF SO PLEASE VISIT:

https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal/isolating?gclid=EAIaIQobChMImvSg6Y-a6QIVOYBQBh32LAHJEAAYASAAEgItV_D_BwE

 

OR VISIT:

http://www.worcestershire.gov.uk/here2help

TELEPHONE NUMBER

01905 768053

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CORONAVIRUS taking care of your mind as well as your body is really important while staying at home!  If can be difficult to know where to go for advice and support.  Here you can find lots of useful information all in one place: https://www.hacw.nhs.uk/now-were-talking

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CORONAVIRUS - BEWARE OF SCAMMERS

 There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS. 
Unfortunately fraudsters are targeting these circumstances to take advantage of public fear and concern.
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.

 

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REPEAT PRESCRIPTIONS

PRESCRIPTION MAY TAKE LONGER THAN USUAL PLEASE ALLOW 3 WORKING DAYS FOR YOUR PRESCRIPTION TO BE READY.

Please remember you can request your prescription by email:

RBCCG.oohnewroad@nhs.net

We are receiving a lot of requests for prescriptions that are not due yet -  we are sorry but in line with our usual procedures prescriptions requested too early will be rejected. 

premisis.jpgSince the foundation of the NHS in 1948, the New Road premises have been used, without interruption, as a medical practice. Dr Cheetham retired in June 2018 after 30 years at New Road Surgery, many local residents will remember Dr Mike Cooper, Dr Roy Glover, and a few may remember Dr Nathan from the post war years when the practice was founded. The complexity of medical treatments may have changed, but the ethos of traditional General Practice continues unabated.

We have a friendly, professional and dedicated team, still providing the level of care that has been a hallmark of the practice for so many years.

The aim of this website is to provide information about the practice to help you make the best use of the full range of GP services we offer. Patient comments on additional information that could be included on this website are welcome.

 

We are registered with the Care Quality Commission www.cqc.org.uk

The Care Quality Commission inspected New Road Surgery on Tuesday 8th November 2016 their report is available to read below:

care.data - there are changes to how your data will be shared in future - please see care.data in the further information section on the right hand side of the screen.

 

THE WEBSITES BELOW SHOWS YOU THE AVAILABLE HEALTH SERVICES IN WORCESTERSHIRE

https://www.worcestershirehealth.nhs.uk/

http://worcestershire.wellbeinghub.org.uk/

IF YOU WISH TO CANCEL AN APPOINTMENT AT SHORT NOTICE PLEASE TELEPHONE THE SURGERY

PLEASE CANCEL ALL APPOINTMENTS THAT YOU NO LONGER REQUIRE 

 THANK YOU

 

If you wish to use the online repeat ordering or appointment booking system please attend the surgery to obtain your login details - you will need to bring 2 forms of identity and one of these must contain a photo - acceptable documents include passports, photo driving licenses and bank statements but NOT bills (please note we only need to see the heading page of bank statements).


Online Prescriptions: Your prescription will be ready to collect 3 working days after the request is submitted. 

It has been reported that patients have received letters from pharmacies asking them to sign up to EPS (Electronic Prescription Service) - the letters may give the impression that the practice has asked the pharmacy to make this contact.  Please be aware we do not ask pharmacies to contact patients to sign them up to EPS.  It is your choice which pharmacy you use, most pharmacies offer EPS.

 

(Site updated 02/07/2020)
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