Appointments are available throughout the day.
Please make sure you book in on arrival so that the receptionist can inform the doctor you are waiting. However, please note that if you are late arriving (by more than 10 minutes), it may be necessary for you to re-book your appointment.
The practice will ask the Patient Services Team to remove patients from the practice list who repeatedly fail to attend or cancel appointments.
If you require a chaperone please advise reception when you book your appointment.
If you no longer require, or are unable to keep your appointment, please let us know so that we can use it for someone else.
Urgent appointments are always available throughout the day. Please phone before coming to the surgery to minimise waiting time. The doctors will always attend to very ill patients as a priority to avoid patients having to wait for a home visit.
Routine appointments with a doctor are, on average, 10 minutes in duration. If you feel that you have a lot to discuss, please ask for a longer appointment to avoid delays to other patients.
If you would like a chaperone to be present during your examination please advise reception when you book your appointment if possible. If you do not request a chaperone when you book your appointment but decide at any stage that you would like a chaperone to be present during your examination please let the doctor know and they will arrange for a chaperone at that point. A chaperone will usually be available but should this not be the case you will be able to re-book your appointment for a convenient time when a chaperone is available, please discuss this with reception staff or the doctor.
Appointments can now be booked online - you will need to attend the practice with photo ID and be issued with a PIN number and Access ID before you can you this service.