TEXT APPOINTMENT REMINDER SERVICE - PLEASE ADVISE US OF YOUR MOBILE PHONE NUMBER.
CONFIDENTIALITY - IF YOU NEED TO SPEAK TO RECEPTION STAFF IN PRIVATE PLEASE ASK AND WE CAN ARRANGE FOR YOU TO TALK AWAY FROM THE RECEPTION AREA.
CARERS - if you are a carer please let us know by completing a carers card - available from reception.
Healthwatch Worcestershire tell us about your experiences during the coronavirus outbreak - survey available here: https://www.surveymonkey.co.uk/r/HWW-Covid-19
We are now using Chain SMS to message patients! Chain SMS is...A system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!
Some examples of how we might use it...
Reminders or notifications (e.g. prescription ready),
Responding to simple queries (e.g. if you had a quick question about your medication),
Letting you know we tried to call,
Sending you advice at the end of a consultation.
The practice name will always be at the bottom of the message. You won't be able to reply them. Please help us to help you by keeping your number up to date. If you don't want us to contact you in this way please let us know.