Noticeboard

Telephone Enquiries: for general non-urgent enquiries please telephone the surgery after 2.30pm if at all possible - thank you. 
Patient Participation Group - If you would like to help us improve the services we offer to our patients please join our Patient Participation Group.  We currently have no members aged 20-30 years and are keen for members who represent these age groups to join.  We wouldn't take up much of your time just occasional email contact - please see the link on the right side of this page.
Patient Survey Results - you can find our latest national survey results at: http://www.gp-patient.co.uk/

Online guides for parents -http://www.worcestershire.gov.uk/info/20643/advice_and_guidance_for_families_early_help/1575/online_guides_for_parents

secure_folderConfidentiality Statement

This is a completely confidential service. Even if you are under 16, the doctors and nurses still have to keep anything you tell them private, just as they would for an adult. We will not discuss any information about you with anyone else, unless you ask us to, except in very exceptional circumstances – if you, or another’s safety is at risk. In these circumstances, we will keep you fully informed.

Confidentiality and Medical Records

Any person given access to your records will be subject to a duty of confidentiality. You have a right to object to disclosure.

Referrals

When referring you to other healthcare workers the doctors will make available to them details of your medical history. The doctor will respect the wishes of any patient who objects to particular information being shared with others providing care, except where this would put others at risk of serious harm. 

STATEMENT FROM NHS England - How information about you helps us to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. 

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice.  If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care".

More information can be found here www.nhs.uk/caredata

 

An Opt Out Form is available - this can be printed from the website and returned to the practice.  Please see care.data opt out form in the further information section on the right hand side of the screen.

 


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
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