Telephone Enquiries: for general non-urgent enquiries please telephone the surgery after 2.30pm if at all possible - thank you. 
Patient Participation Group - If you would like to help us improve the services we offer to our patients please join our Patient Participation Group.  We currently have no members aged 20-30 years and are keen for members who represent these age groups to join.  We wouldn't take up much of your time just occasional email contact - please see the link on the right side of this page.
Patient Survey Results - you can find our latest national survey results at:

Online guides for parents -









This statement has been written by Sally Gates (Clinical Infection Prevention and Control Lead).


New Road Surgery aims to provide a safe environment for patients, visitors and staff. The practice carries out regular infection control audits.  Covid 19 infection control updates are reviewed on receipt to ensure our protocols are up to date by Sally Gates.


Following an invitation from the practice the Worcestershire Health Services Nurse Consultant (Infection Prevention and Control) visited the practice in February 2015 to review our policies, procedures and working practices to ensure we are working to recognized standards. 


Infection prevention and control & decontamination policies are available upon request.


Practice nurses, phlebotomists and reception/administrative staff all undertake infection control training appropriate to their role within the practice.


There have been no infection transmission incidents during 2019.


The practice routinely reports any notifiable diseases to Public Health.


Statement date July 2020

Review date July 2021










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