Repeat Prescription Requests – Important Notice
Your prescription will be ready to collect 3 working days after the request is submitted.
Please note that we only accept requests for prescriptions over the telephone for housebound patients, this is to avoid errors which can occur when details are taken over the telephone and to free surgery lines for patients to book appointments or make general enquiries. We apologise for any inconvenience, you can order your prescription online, by dropping it into the post box at reception or by emailing: RBCCG.oohnewroad@nhs.net
If you wish to use the online repeat ordering or appointment booking system please attend the surgery to obtain your login details – you will need to bring 2 forms of identity and one of these must contain a photo – acceptable documents include passports, photo driving licenses and bank statements but NOT bills (please note we only need to see the heading page of any bank statement).